Ecom Agent LabAI Automation for E-commerce
Workflow automation for UK e-commerce stores
The repeat jobs behind your store, running by themselves: order updates, stock alerts, returns, follow-ups and reports. You step in only when something needs a decision.
The problem
Sound familiar?
- 01
Details typed in twice
Orders and stock numbers copied between the store, courier sites and sheets. Slow, and one slip causes a problem.
- 02
Follow-ups that never happen
Basket reminders, review requests and restock messages get forgotten when it's busy.
- 03
Problems spotted late
A stuck order or a run on a bestseller is noticed days after it starts.
What's included
Eight jobs, one automation service
- 01
Order fulfilment
From “order paid” to “delivered” without copying details between systems.
- Confirmation and tracking updates by email or WhatsApp (opt-in)
- Courier and 3PL hand-off, with tracking added back to the order
- Alerts for failed payments, odd addresses or stuck orders
- 02
Inventory and restock alerts
The same stock number on every channel, and an early warning before things run out.
- Stock kept in step across your store, marketplaces and sheets
- Low-stock alerts with a suggested reorder amount
- Back-in-stock messages to customers who asked
- 03
Returns and refunds
Customers start a return in one message. The checks and updates happen automatically, and you approve the refund.
- Return requests by chat or a short form
- Automatic check against your returns policy
- Labels and status updates sent without email ping-pong
- 04
Abandoned cart recovery
One friendly reminder to shoppers who opted in, with a link straight back to their basket.
- Clear WhatsApp or email consent captured at checkout
- One timed reminder, which stops on purchase or opt-out
- Replies answered by your AI agent from store data
- 05
Review requests
A well-timed message after delivery asks every customer for a review.
- Sent a few days after delivery, by email or WhatsApp (opt-in)
- Low scores alert your team, and everyone still gets the review link
- AI-drafted replies to new reviews, ready for you to approve
- 06
Reporting and AI summaries
Sales, stock, ads and support numbers in one place, with a short summary of what changed.
- One dashboard in Google Sheets or Looker Studio, refreshed automatically
- A plain-English daily or weekly summary by WhatsApp or email
- A heads-up when sales, refunds or stock move sharply
- 07
AI product descriptions
Clear, on-brand product copy written from your own product data and checked by you before it goes live.
- Descriptions in bulk, in your tone of voice
- SEO titles, meta descriptions and image alt text
- Drafts wait in a review sheet until you approve them
- 08
AI demand forecasting
An AI agent reads your sales history and tells you, in plain English, what's likely to run out and when to reorder.
- Weekly restock list based on sales speed and supplier lead times
- Peak-season planning from last year's busy weeks
- Suggestions only: nothing is ordered without your approval
Built with n8n and OpenAI, connected to Shopify or WooCommerce, Google Sheets and the apps you already use. Everything runs in accounts you own.
How it works
Step by step
- 01TRIGGERorder / schedule
- 02CHECK RULESyour process
- 03AI STEPif useful
- 04UPDATE + NOTIFYcustomer
- 05LOG + ALERTon error
FAQ
Workflow automation: FAQ
Which job should I automate first?
Usually the one your team repeats most: order updates, stock alerts or returns. The free audit finds the quickest win for your store.
Will it cope with Black Friday and Christmas?
Yes. Automations handle busy weeks the same way as quiet ones. We test them with realistic order volumes before going live.
Does it refund customers or place orders by itself?
Not unless you want it to. By default, refunds and supplier orders wait for your approval.
Is WhatsApp cart recovery allowed in the UK?
Yes, when done properly: only to shoppers who opted in, with an easy way to stop, using approved WhatsApp templates and following UK GDPR and PECR.
Which couriers and warehouses can you connect?
Most UK couriers and 3PLs that offer an API, a shipping app or a CSV or email feed. We check yours in the free audit before anything is promised.
Related
Related services
n8n automation
Custom n8n workflows that connect your apps, run on schedule and alert you on errors.
CRM integration
Store, CRM, email platform and accounts sharing the same customer data.
AI agent development
A WhatsApp AI agent and an AI voice agent that answer customers 24/7 from your store data.
Free 15-minute audit
Book your free 15-minute audit
Tell me what takes up your time. I'll reply personally and we'll find the first thing worth automating. No obligation.
Or try the AI voice agent: +1 (930) 216‑3103 Demo calls are limited to 2 minutes. This demo line is a US number. Your production agent can use a UK number.