About Majid Ali, founder of Ecom Agent Lab

I'm an AI automation freelancer based in Pakistan. I build AI agents that help e-commerce stores answer customers faster and stop losing sales in the gaps.

Majid Ali, founder of Ecom Agent Lab, building AI automations

My story

I'm Majid Ali (full name Majid Ali Shabrani). I work remotely from Pakistan and build AI automations with n8n, mostly for online stores.

My background is in digital marketing, with a Digital Marketing certification from DigiSkills.pk and hands-on local SEO work for small businesses. That shaped how I think about automation: not as tech for its own sake, but as a way to catch the leads and sales that slip through.

Most e-commerce stores don't lose sales because of bad products. They lose them in the gaps: a cart nobody follows up on, a WhatsApp message answered six hours late, a repeat customer nobody reminds to come back. I build AI automations that close those gaps, so the right action happens the moment a signal appears.

I'm at the start of my freelance journey, so I won't show you client logos or invented numbers. I'll show you working demos you can test, and one you can call.

How I work

The same principles on every project, whether it's one WhatsApp flow or a full voice agent.

Reliability first

Not just "it works", but "it works reliably". Input checks, duplicate prevention, logging of every outcome and error alerts are built in from the start.

Docs at handover

You get simple docs or a short guide video, so your team can run and adjust the automation without depending on me.

You own your accounts and costs

Numbers, WhatsApp API, Vapi, n8n and AI accounts are in your name. You pay providers directly, and there's no monthly fee to me unless you want support.

Start with 2–3 workflows

Every project starts with a free 15-minute audit and a plan for the 2–3 workflows that matter most. We add more once those prove useful.

Tools I build with

  • n8n
  • Vapi
  • OpenAI
  • Gemini
  • WhatsApp
  • Meta Graph API
  • Shopify
  • WooCommerce
  • Google Sheets
  • Supabase
  • Postgres
  • Telegram
  • Gmail

Who I work with

Shopify, WooCommerce and DTC stores, especially in the UK and the Gulf (UAE and Saudi Arabia), where customers message stores on WhatsApp, and English-speaking stores in the US and elsewhere. I also build AI receptionists for local service businesses.

Where and when I work

I'm in Pakistan (PKT, UTC+5). That overlaps well with the Gulf working day and with UK mornings and afternoons. Your automations run in the cloud around the clock, whatever the time zone.

Connect with me on LinkedIn or follow the company page.

Book a free 15-minute automation audit

Tell me how your store sells and supports customers today. In 15 minutes we find the 2–3 workflows worth automating first. No pitch deck, no obligation.

Prefer to hear an AI agent first? Call the live AI receptionist demo: +1 (930) 216‑3103 (it's an AI agent, not a person).

Free audit on WhatsApp Email